Refund policy

RETURNS & REFUNDS

We want you to be happy with your order. If you have an issue with your purchase, contact us at hello@oddkiosk.com and include your order number.

ALL SALES ARE FINAL

ODD does not accept returns or exchanges. All items — including magazines, books, zines, prints, original art, jewelry, merchandise, and gift cards — are sold as final sale.

Please review your order carefully before completing your purchase. If you have questions about an item, its condition, or its specifications, contact us at hello@oddkiosk.com before ordering and we'll help however we can.

DAMAGED OR INCORRECT ITEMS

If your item arrives damaged, or you receive the wrong item, contact us within 7 days of delivery at hello@oddkiosk.com. Include your order number and photos of the item and packaging so we can review and resolve the issue.

Claims made more than 7 days after delivery cannot be processed.

REFUNDS

Refunds are issued only in cases of damaged or incorrect items, at ODD's discretion, once the issue has been reviewed and confirmed. Approved refunds or replacements will be issued to the original payment method. Original shipping fees are non-refundable except where the issue was caused by an error on our part.

QUESTIONS

For any questions about this policy, contact us at hello@oddkiosk.com.