Shipping policy

ODD Kiosk ships selected products from Barcelona, Spain.

Orders are typically processed within 2–5 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email. If tracking is available for your shipment, tracking details will be shared by email.

Shipping times may vary depending on destination, carrier availability, customs processing, and local delivery conditions.

Shipping destinations

We currently ship to select destinations including Spain, the European Union, the United Kingdom, the United States, and other international locations where available at checkout. If your location is not available at checkout, please contact us at hello@oddkiosk.com and we will let you know whether shipping can be arranged.

Local pickup

If local pickup is available at checkout, you will receive pickup instructions after your order is confirmed. Please wait for confirmation before visiting the store to collect your order.

Pre-orders

Some products may be listed as pre-orders. Pre-order timing will be clearly stated on the product page. If your order includes both in-stock and pre-order items, they may ship together once all items are available unless otherwise noted.

Customs, duties, and taxes

International orders may be subject to customs duties, import taxes, or local fees upon arrival. These charges are the responsibility of the customer and are not controlled by ODD Kiosk.

Lost or damaged packages

If your order arrives damaged, please contact us within 7 days of delivery at hello@oddkiosk.com with your order number and photos of the packaging and item.

If your package appears to be lost, please contact us and we will help review the shipment status with the available carrier information.

Questions

For shipping questions, please contact hello@oddkiosk.com and include your order number.